Privacy Policy
Last Updated: 30.08.2024
The Privacy Policy, as amended or otherwise changed from time to time (the ‘Privacy Policy’ or ‘Policy’), explains the manner in which HelsingBOND operated by Bengali Cultural Society, South Sweden with registration number 802511-1140 (hereinafter referred to as ‘Bengali Cultural Society, South Sweden’ or the ‘Organization’) maintains and discloses user information obtained through its App named HelsingBOND (the ‘App). The terms ‘we’, ‘us’ and ‘our’ refer to the Organization. By using the App, you (‘User’) consent to the data practices prescribed in this Privacy Policy.
Your Personal Data is processed under this Privacy Policy and in accordance with Applicable legislation, including the General Data Protection Regulation (2016/679) (‘GDPR’) and the Applicable national data protection laws (‘Data Protection Law’). The Organization acts as a data controller of your Personal Data.
On occasions, the Organization may revise this Privacy Policy to reflect changes in the law, our Personal Data collection and use practices, the features on the App, or advances in technology. If material changes are made to this Privacy Policy, the changes will be prominently posted on the App.
What if I do not accept this Privacy Policy?
By using this App, you signify your acceptance of this Policy. If you do not agree to this Policy, please do not use the App. Your continued use of the App following the posting of changes to this Policy will be deemed as your acceptance to those changes.
What information does the Organization collect?
We collect Personal Data and Anonymous Data as described below:
- First and last name
- Email and mailing addresses
- Date of birth
- Phone number
If you provide us feedback or contact us via email, we will collect your name and email address, as well as any other content included in the email, in order to send you a reply.
How does the Organization use the information it collects?
In general, Personal Data you submit, is necessary for contacting you in the context of the delivery of the products or services and administering such products and services. Also, we use your Personal Data in the following ways:
- Facilitate the creation of and secure account on network
- Identify and perform identity verification through a service provider
- Provide improved administration of App and services
- Improve the quality of experience when interacting with App and services
- Send a welcome email to verify ownership of the email address provided when account was created
- Send administrative emails, such as account activity, transaction processing, security or support, and maintenance advisories
- Identify, prevent, and report potentially suspicious, fraudulent, or illegal activities
- Notify about important changes to terms and conditions
Customer Support
If you need to contact our customer support, our support personnel will handle your contact information and the contents of your communication. Please do not share any sensitive data in your communication with our customer support. Depending on the means of communications you choose, we will process the following contact details:
- Your IP address (chat support)
- Phone number (phone support, SMS support)
- Email (email support)
- User ID of an instant messaging App (QR code) (Support through an instant messaging App)
How does the Organization share my Personal Data?
It may be necessary to disclose your information to comply with any law, court orders, or government requests, defend against claims, investigate or bring legal action against illegal or suspected illegal activities, enforce our terms, or protect the rights, safety, and security of the Organization, our users, or the public.
How long do we store your Personal Data?
We keep the data you have provided to us, on your user account for the whole period of your customer relationship and as long as it is necessary with regards to the purposes of the processing described above.
What legal rights do you have in relation to your Information?
Under certain circumstances you have the following rights under data protection laws in relation to your Personal Data:
- Request access to your Personal Data
- Request correction of your Personal Data
- Request erasure of your Personal Data
- Object to processing of your Personal Data
- Request restriction of processing of your Personal Data
- Request transfer of your Personal Data
- Right to withdraw consent
How can you send a request regarding your information?
You can make a request regarding your information by emailing [email protected]. Unless you have made a corresponding request, we will retain your information for as long as your account has not been closed or as needed to provide you access to your account.
Where do we store your personal data?
The information we collect is primarily stored on secured servers in Frankfurt, Germany. We will take all steps reasonably necessary to ensure that personal information is treated securely and in accordance with this Privacy Policy.
What security precautions does the company take to protect me?
We take the protection of your personal information seriously. We use industry-standard data encryption technology and have implemented restrictions related to the storage of and the ability to access your personal information. However, despite all of our efforts, please note that no transmission over the internet or method of electronic storage can be guaranteed to be 100% secure.
Contact Us
If you have any questions about our privacy policy as outlined above, please contact us at [email protected].
